Bates County Memorial Hospital Coronavirus Resource Hub

Your BCMH Coronavirus Resource Hub

As cases of Coronavirus (COVID-19) increase, Bates County Memorial Hospital is working closely with local, state and federal authorities to meet this challenge.

Our top priority is to keep our patients, staff and community safe.

Find the guidance you need to protect your family, what to do if you need testing or medical care, and more information about COVID-19 based on the Centers for Disease Control.

BCMH has set up a designated site for evaluation and testing of individuals with respiratory symptoms at High Street Family Care Clinic. If you think you have coronavirus, please do not walk directly into the clinic – or the emergency room – to avoid spreading the virus to staff or patients.  Call ahead before entering the clinic: 660-200-7135. If you need emergency medical care, call 911, or call ahead to the BCMH Emergency Room to alert them before you enter (660-200-7070). 

BCMH Status

Guidelines for visitation, screening, testing and more at BCMH. As this is a rapidly evolving situation, please consult this page for the latest information.

March 16, 2020 Update: BCMH Visitor and Service Restrictions

To protect our patients, staff and community and slow down the spread of respiratory illnesses, BCMH has limited visitation and non-urgent services for at least two weeks as of March 16, 2020. If you plan to visit or accompany a patient to Bates County Memorial Hospital, please review our temporary visitor policy before you arrive.  Learn More.

March 18, 2020 Update: Testing Shortage

Currently there is a nationwide shortage of supplies for testing for SARS-CoV-2, the virus that causes COVID-19. There is currently no time frame for when these supplies will be available from the CDC and commercial suppliers. We will continue to collect and send specimens to be processed by LabCorp as we are able. There may be a temporary delay in getting results. BCMH also has limited supplies to collect specimens for COVID-19.  Learn More.

How is BCMH screening for COVID-19?

All who enter the hospital are being screened. Screening consists of being asked a number of questions, and you may be asked to put on a mask, or to not enter the facility, as appropriate. Thank you for your cooperation.

Where do I go for testing?

Bates County Memorial Hospital has set up a designated site for evaluation and testing of individuals who think they might have coronavirus to provide the most efficient service. If you are at risk, you must call in advance to 660-200-7135. Please do not go to the BCMH Emergency Room for testing unless you are experiencing a medical emergency. The designated site for COVID-19 testing is located at:

706 S. High Street, Butler, MO 64730

Nursery Street Family Care Clinic will see all other patients in need of urgent care and assessments. Medication refill requests may be handled by phone.

Family Care Clinic Scheduling: 660-200-3627

For the most up-to-date information about COVID-19, visit:

We coordinate with and report to the Bates County Health Department.

We take our guidance from the CDC. Learn more about COVID-19.

15 Days to Slow the Spread – The President’s Coronavirus Guidelines for America

Missouri Department of Health and Senior Services

Missouri DHSS COVID-19 Hotline: 877-435-8411

The Missouri Department of Health and Senior Services activated a statewide public hotline for citizens or providers needing guidance regarding the novel coronavirus, or COVID-19. The hotline is being operated by medical professionals and is available 24 hours a day, 7 days a week.
The site also offers an online chat service:

Coronavirus Q&A

What are the symptoms of coronavirus?

Symptoms of COVID-19 may appear 2-14 days after exposure to the virus. These symptoms can range from mild to severe and include:

  • Fever
  • Cough
  • Shortness of breath

Know how it spreads

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Protect yourself and your family

Avoid close contact
Clean your hands often
  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

What to do if you get sick

If you are sick and think you may have been exposed to COVID-19, you should take steps to protect everyone around you as well as other people in your community. Call your healthcare provider for medical advice. Even if your illness is mild, you should stay home, isolate yourself from others, and only leave your home if you need medical care. Be sure to get care if you feel worse or you think it is an emergency.

Learn more from the CDC.

Caring for someone at home

If you are caring for someone at home, monitor for emergency signs, prevent the spread of germs, treat symptoms, and carefully consider when to end home isolation. Learn more from the CDC.

People who develop emergency warning signs for COVID-19 should get medical attention immediately. Emergency warning signs include*:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

Who is at higher risk for severe illness from COVID-19?

Some people may be at higher risk of getting very sick from this illness. This includes:

  • Older adults
  • People who have serious underlying medical conditions like:
    • Heart disease
    • Diabetes
    • Lung disease

Learn more from the CDC