It has been brought to the attention of Citizens Bank that some customers have received a text message stating that “your account is locked”. There is a link embedded within the text message. DO NOT CLICK ON THE LINK.
In the event that you did click on the link, reset your online banking password immediately.
If you have concerns regarding this text message, contact your local Citizens Bank branch.
Citizens Bank will NEVER send you a text message requesting you to make changes to your account.
