Congratulations Sgt. Sarah Mears

The Bates County Sheriff’s Office is proud to announce that Communications Coordinator Sgt. Sarah Mears has completed a certification course through the NENA 911 Association. The course was the Center Management Certificate Program and was extensive training for individuals who run 911 communications centers.

Sgt. Mears began her career at Bates County in September 2012. She started as a dispatcher and through hard work and dedication she has worked her way up to Communications Coordinator. Sgt. Mears is responsible for a staff of 7 employees and oversees the day to day operations of the Bates County Communications Center. In 2019, the Center fielded over 91,000 phone calls and dispatches for multiple first responders agencies. The center is primary dispatch for the Sheriff’s Office, Adrian Police Department, Adrian Fire Department and multiple rural fire departments throughout the County. The Center handles emergency 911 calls and transfers medical emergency calls to the hospital’s dispatch as needed.

Congratulations to Sgt. Mears on her training and the Sheriff’s Office is looking forward to implementing some of the new ideas that she has returned with.