The last few weeks have been quite busy at the Bates County Sheriff’s Office. So far this year they have noticed an increase in the number of calls for service they are receiving. The Bates County Sheriff’s Office is responsible for patrolling 851 square miles of the county, responding to calls for service in the county, serving civil papers for the courts, assisting other agencies within the county when requested, and responding to their calls for service when other agencies don’t have coverage.
In 2019 and years before Bates County Sheriff’s Office typically received around 8000 calls for service. In 2020, with the pandemic, they saw a drop in calls for service to a low of 6500. So far this year Bates County Sheriff’s Office has seen a 30% increase in calls for service compared to 2019. This year they are on track to answer approximately 10,000 calls for service. This is the time of year Bates County Sheriff’s Office start to see an increase in calls for service because of the weather change and everyone is getting out to enjoy it. They expect that to occur even more after a year of being cooped up and not being able to travel and socialize. With their calls for service numbers up already, Bates County Sheriff’s Office is being stretched thin with the uptick in calls for service.
Bates County Sheriff’s Office has received several complaints regarding response times of deputies. Please know that your call is important to them and they are doing their best to respond to every call as soon as possible. Response times may be longer than usual as Bates County Sheriff’s Office see their calls for service increasing. To be clear, when a call for service comes in it is entered into the system and will be handled in a triage style, where the most serious calls for service are handled first and then the others handled after. In the event that the serious calls for service outnumber the deputies on duty Bates County Sheriff’s Office policy is to call off-duty deputies to respond to those calls. Please keep in mind with the 6th largest county in the State of Missouri normal response times can already take up to 45 minutes.
Along with the several complaints Bates County Sheriff’s Office has received many compliments and Thank You’s for the service that they provide. Many times when their staff are on lunch they find that some person has taken care of the bill and they want to say Thank You to the many who have done this. Your kindness during these times in law enforcement are so important to Bates County Sheriff’s Office. They have been asked what a normal citizen can do to help them in this time of craziness. Bates County Sheriff’s Office just ask that you continue your support and continued patience with their deputies. Understand that when a deputy passes you and is not running emergency equipment it doesn’t mean they are not going to a call for service. Most likely they are responding to a call for service that has been pending for a little while but doesn’t rise to the level of using lights and sirens.
“I want to say that we are very lucky to have the men and women who serve the citizens of Bates County. Whether they are the ones you see in a uniform, working in the jail or answering 911 calls. They continue to go above and beyond, work long hours and sacrifice so much with their families so that the average citizen is protected day in and day out.” Says Sheriff Anderson. “This is a crazy time to attract young police officers and convince them that this type of service is for them. We are lucky to have the community support we have and we don’t take that for granted.”